Shipping Information

Order Processing

All pallet orders are processed within 1–3 business days after payment is confirmed. Once your order is prepared and scheduled for pickup, you will receive a shipping confirmation with tracking information.

Because our products are shipped as freight pallets, processing may take slightly longer than standard parcel shipments.

Shipping Methods

Due to the size and weight of our liquidation pallets, orders are shipped using LTL freight carriers. This ensures your pallets arrive safely and securely.

We work with reliable freight companies to deliver pallets to:

Residential addresses
Commercial addresses
Warehouses or job sites

If your location requires liftgate service, please make sure to select that option at checkout.

Delivery Time

Estimated delivery times vary depending on your location.

Typical delivery times are:

East Coast: 2–4 business days
Midwest: 3–5 business days
West Coast: 4–7 business days

Once your pallet ships, you will receive tracking so you can follow your delivery.

Freight Delivery Requirements

Freight shipments require someone to be present at delivery to inspect and sign for the pallet.

Before signing the delivery receipt, please:

Inspect the pallet for visible damage
Note any damage on the delivery receipt
Take photos if needed

This helps us resolve freight issues quickly if they occur.

Shipping Costs

Shipping costs are calculated at checkout based on:

Delivery location
Residential vs commercial delivery
Liftgate requirements
Number of pallets ordered

Ordering multiple pallets often reduces the per-pallet shipping cost.

Residential Deliveries

Residential deliveries are available, but they may require:

Liftgate service
Delivery appointment scheduling

The freight carrier will typically contact you to schedule a delivery window.

Order Tracking

After your order ships, you will receive an email with:

Freight carrier name
Tracking number
Estimated delivery date

You can also contact our support team at bottom right corner of this page if you need help tracking your shipment.

Damaged Shipments

Although rare, freight damage can happen during transit.

If your pallet arrives damaged:

Note the damage on the delivery receipt
Take clear photos of the pallet and packaging
Contact our support team within 24 hours of delivery

We will work quickly with the freight carrier to resolve the issue.

Shipping Locations

We currently ship pallets throughout the United States.

If you need shipping to:

Alaska
Hawaii
Puerto Rico
International locations

please contact us for a custom freight quote.

Questions About Shipping?

If you have any questions before placing your order, our team is happy to help.

Freight quotes
Bulk pallet orders
Delivery requirements

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